Customer Service Representative / Customer Support

Customer Service

Proven work experience as a Sales Representative in other reputed companies
Excellent knowledge of Microsoft Office and Google tools
Experience with BRM and CRM practices and ability to build productive business relationships
Excellent communication, negotiating, and selling skills
Prioritizing, time management and organizational skills
Ability to tailor presentations to the needs of the audience.
Bachelor’s degree in business or a related field

Present, promote, and sell products and services with convincing arguments to existing and prospective customers.
Analyze customer needs and costs to meet their needs.
Establish, maintain and develop positive customer and business relationships
Maximize customer satisfaction by expediting resolution of customer problems and complaints
Meet sales targets and achieve results on schedule.
Coordinate sales output with team members and other departments.
Create reports on customer needs, problems, questions, and interests, as well as on competitors and new products and services.
Try continuously improve through feedback

Company